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Gen Z Souring on AI Despite Heavy Use, New Study Shows

More than half of Gen Z Americans use artificial intelligence regularly, but they're growing increasingly angry and less hopeful about the technology, according to a new Gallup study. Young adults are changing their views on AI despite being heavy users of tools like ChatGPT.

April 19, 20264 sources2 min read

A new Gallup study reveals a troubling trend for the tech industry: Gen Z is losing faith in artificial intelligence even as they use it more than any other generation.

The research found that over half of young Americans regularly use AI tools, and 52% of high school students believe they'll need AI knowledge for college. But despite this heavy usage, young adults report feeling more angry and less hopeful about AI's impact on their lives.

This attitude shift creates a challenge for employers who are rapidly adopting AI in their workplaces. Many companies have hired AI directors and are encouraging workers to use these tools to boost productivity. But if the generation most comfortable with AI technology is growing skeptical, it could slow business adoption.

The trend suggests that familiarity with AI isn't breeding enthusiasm. Instead, as Gen Z uses these tools more, they may be discovering limitations or concerns that older generations haven't yet encountered.

Businesses that rely on attracting young talent may need to rethink their AI strategies if this generation continues to sour on the technology.

Why this matters

This shift could hurt companies that are betting big on AI to attract young workers and customers. Since Gen Z will soon make up the largest part of the workforce, their attitudes toward AI could shape how businesses use this technology in the future.

What to watch

Watch for more detailed survey results from Gallup and how employers respond to changing attitudes about workplace AI use.

Sources
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This story was written with AI based on reporting from the sources above. For the complete story, visit the original sources.

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